The past months have shown the need to reinforce the resilience of public transport systems to build better urban mobility for the future.
It’s therefore necessary to reinforce the financial sustainability of public transport in the long term and to transform the business model.
This can only happen with renewed and strengthened public transport experience which inspires trust in services and their ability to meet traveller expectations.
We must embrace generational aspirations too, particularly by listening to the needs of young people.
Together, this will result in attractive transport services, as well as in the ability of public transport to further diversify its workforce to answer its ambition and the evolution of society.
So how can we get there?